FAQ

To download the material in PDF format from the Feed, click the icon located in the window of the selected publication at the top right, and then select Download.

To download the material in PDF format from the List, click the Download button, which is located under the publication window on the bottom left.

? The New Platform allows advanced downloads. To use this feature, go to the Settings of the Main Menu of the application and select the option to expand downloaded materials. Then select the selected materials in the list and click the Download button, which is located in the lower left corner under the publication window. If you are working on a Feed, click the icon  , which is located in the window of the selected publication at the top right, and then select Download.

In the upper left corner of the Platform, there is a search engine with advanced search capabilities, which allows you to search for information from all the monitored projects.

You can search for information by phrase, and in the advanced options also by words that clarify the sought information and include declention of the phrase or the size of letters.
You can find the advanced options by clicking on the icon on the left side of search engine. After following the instructions below, advanced search will have no secrets for you.

1. Enter key words or phrases to search for the desired materials, e.g. Media Monitoring Institute.
2. Next, decide whether you want the searched materials to include declention of the phrase or the size of letters.
3. Next, type words or phrases that you want to see in the results. For example Media Monitoring. If you add media monitoring and monitoring to the key phrase, you will get publications that mentioned at least one of the aforementioned clarifying words.
4. You can supplement the key phrase Media Monitoring Institute, for example with a review of publications which authors mention IMM including phrases like media monitoring, monitoring and review of publications.
5. Enter words or phrases that you do not want to see in the results, for example Job advertisement.
6. Using additional criteria, determine the number of words between the keyword and the clarifying phrase. In the case of a phrase Media Monitoring Institute, this number could be 10 – then the media monitoring results will not include publications which mention Media Monitoring and Monitoring phrases in a bigger distance than 10 words from the keyword.
7. Narrow down your search to publications in which a given phrase occurs a specified number of times at the minimum. In this way, you will dodge publications in which a given phrase occurs too rarely as an unimportant mention in the context of full content of the article.
8. In the last step, decide and select if you want to receive materials with a content and a title or just the titles.
9. Save changes.
   Below, you will find a properly filled out form:

To restore materials to the main monitoring window, follow these steps:

1. Click on the Bin folder, which is located on the left side of the Platform, below the list of folders on the project tree.
2. Find the materials you want to see again in the main publication window and select them with the checkbox.
3. Using the right mouse button, select Restore
4. After completing the above steps, the selected materials will be restored to your Platform.

IMM’s algorithm distinguishes materials that are:

Positive, in which positive descriptions prevail for a given product/service/company/person, e.g. the best, outstanding, very good, fast, impressive, or charity, sponsorship, patronage of culture, good financial results, etc.

Neutral, in which the value terms are usually absent, and only the informative content is visible in the text.

Negative, in which terms that evaluate the product/service/company/person in a negative way prevail, e.g. defective, ugly, bad, dishonest, harmful, weak, and there are often pejorative nouns, such as: monopolist, thief, cheater, liar, etc.

Changing the overtones from the feed:

To change the overtones, click the icon , which is located in the window of the selected publication at the top right and select the overtones according to your own judgment.

Changing the overtones from the List level:

To change the overtone, right-click on the green plus next to the material and edit the overtone according to your own judgment.

Individual media are assigned to the media icons displayed on the right side of the Platform. Clicking the icon allows you to select or deselect all media. It also indicates the sum of all materials from the monitored media. By selecting a specific media icon, you can view monitoring results from one type of media or from several at the same time.

From the List or Feed select materials that you want to download. Next decide in what form you want to review the downloaded materials. Detailed instructions for generating specific reports are to be found beneath the links below:

• Zestawienie w formie Pressbooka 
• Zindywidualizowany Newsletter 
• Zestawienie XLSx
• Archiwum

Select materials of your interest. Then check out the detailed indicators with the use of XLSx, Statistics, Interactive Chart or Analytic Module.

XLSx:

Select materials in the List or in the Feed, then download the report in the form of XLSx. The generated document will be automatically saved in the Special Materials folder or in the Downloads folder on your computer.
The generated report contains two tabs. One of them is the list of materials that have been described by IMM indicators. The other tab includes such data as total number of materials, total equivalent (AVE), total Reach, and the overtone of materials.

Below you will find instructions on how to read the data correctly:

Statistics:

Select materials in the List or Feed, then download Statistics, which you will find in the Main Menu of the application. The generated document will be automatically saved in the Special Materials folder or in the Downloads folder on your computer.

You can download the statistics in two formats (DOC and PDF). You can also choose whether you want the report to include all folders, media and slides.

Below you will find instructions on how to properly generate the report:

Interactive chart above the Feed:

Using the chart above the Feed, you can read total number of publications, AVEs and reach for the last 24 hours, one, three or six months. If you need specific timeframe, use the calendar.

Analytical Module:

Select materials in the List or Feed, then enter the Analytical Module, which you’ll find at the top right of the Platform. You can see the statistics for individual media with graphs. If you need the aggregate data, you can download it in XLSx form. All you have to do is to click the green X next to each chart, that you will find at top right side of the Platform. The generated document will automatically be saved in the Special Materials folder or in the Downloads folder on your computer.

Below you will find instructions on how to properly access the Analytical Module:

To generate a summary of charts and tables containing data about the materials you monitor in the form of statistics, select the Statistics option from the Main Menu. You have the option to generate one-time statistics from a given period and selected media using the Generate Now option. If you want statistics to be generated cyclically at specified intervals, select the Generate cyclically.

Do you want to generate a list of charts and tables containing data about the materials you monitor? You will do this with the help of statistics. Below you will find instructions on how to generate them.

1. Select Statistics tab in the main menu
2. A form consisting of two tabs will appear on the screen
3. To generate one-time statistics from a given period and selected media, select the Generate Now tab. If, however, statistics are to be generated cyclically at specified intervals, select the Generate cyclically

“Generate now”

Select the dates for the period from which the document will be created. Then select the file format (PDF or DOC) in which you want to save the statistics. Below the choice of format there is a place to select the type of media from which the list is to be created. At least one medium must be selected. Then, select at least one directory. The next element of the form is the selection of slides (charts and tables).  If you have entered all the data, click the Generate button at the very bottom.

„Generate cyclically”

Use the other Generate Cyclically tab. Then fill in the Name field, which will be displayed in the list of statistics generated periodically, and enter the e-mail address to which we will send cyclical reports. Now specify the frequency of receiving the reports. Next, select the file format (PDF or DOC) in which the statistics are to be saved. Below the selection of dates, there is a place to select the criteria from which the report is to be created. If all data have been entered, save the changes.

Edit „Generate cyclically”

Select the report to be edited, then change the data in the form below.

Delate „Generate cyclically”

Select the report from the list to be deleted, then click the delete button at the very bottom of the form.

Statistics over 45 days are chargeable. Contact your Account Manager for pricing of the service.

You can report every Off-Topic material. This information goes to your Account Manager and the material is automatically removed from Your Platform.

Feed:
If your work on the Feed, report the material with the use of an icon   , to be found on the right-hand side of the publication’s window.

Lista:

If you work on the List, enter contextual menu that you will open by right-clicking anywhere on the line.

Collective download of charts is not possible, it is necessary to download them separately and save them to the computer disk.

To narrow your results, use material filtering. When you click a list will be displayed under the Main Menu, with which you will select the parameters that interest you. Filtered materials will automatically appear in the form of a list or feed on your Platform. You can change filters in the same way at any time.

Save your filter:

If you want to use the set parameters again, save the filter and use it in the future. Here’s an example of how to save a filter for materials in a specific region. Go to the available parameters, then select the region and select the one you are interested in. Click save and give it a name. You’ll find the saved filter along with the predefined filters.

Predefined filters:

• Select the “Filters” section located in the main menu.
• Find the list of predefined filters and expand it to see the available options such as “in linkedin”, “do not miss” and “important”.
• If you want to search for content only from LinkedIn, select the filter marked “in linkedin” from the list.
• If you want to filter out content you haven’t read, check the “Don’t miss” option.
• Or, if you want to search for content with the highest importance (materials appeared on the home page), select the “Important” filter.
• After selecting the appropriate filters, click the “Filter” button to apply the settings.

Remember that predefined filters are automatically set on the Platform, but depending on the available options, you can customize them to your preferences and needs.

?If you want to filter materials by specific media, use the Media tab, which is located on the right side of the Platform (Newsletter).  The collected materials are sorted in terms of the types of media in which they appeared. Next to each icon, in the upper left corner, the number of found materials from the selected period is displayed.

• By clicking on specific icons, you can view monitoring results from selected media.
• All materials from the selected catalog, period and medium will be displayed automatically.
• You can select multiple buttons at once to view content from several types of media.
• Click on the first icon to select or deselect all media. It also indicates the sum of all materials from all monitored media.

Do you want to quickly find the materials you need? Use the following options to narrow your results:

1. Select the time period from which you want the content to be viewed.
2. Select the catalog and medium for which you want to narrow the results.
3. Enter a phrase in the search field next to the calendar (see also: Search in monitoring results). You can also use the advanced search option.
4. Use the filters that are available on the right side of the Platform (Newsletter).

Create an individualized Newsletter that you can quickly send to those interested. Select in the calendar the time interval from which you plan to send publications and projects from which materials are to be included in the Newsletter. On the left, select the materials you want to include in the shipment (using the checkbox you can select all). In the upper-right corner above the publication window, select Newsletter. Then follow the instructions below:

Personalised newsletter step by step: 

• Select the projects from which the materials will be included in the newsletter (to select several projects at once, use the Ctrl button on the keyboard).
• Mark the calendar for the time period from which you plan to upload your publications.
• Use the checkbox on the left to select the individual materials you want to send. To select all items, click the checkbox at the top.
• Then select the Newsletter option, which is located above the publication window on the right.

• In the next step, complete the data for sending the newsletter: the name of the recipient or the group to be sent, choose a template (standard or in the form of a feed). You can also individually give a title for your mailing, e.g. Media review of June 6, 2023. 

Using the Additional options section, you can freely personalize the content that will be included in the newsletter. Here you can decide which IMM indicators should be visible under the materials (range, ave, power, UU). In addition, you can place a logo and banner, as well as choose a leading color that will identify with your brand.

In this tab, you have the option to filter the materials so that only unique materials are included in the overview or avoid uploading multiple copies of the same material from domain groups. You can also sort materials on the same topic, as well as attach links to pdf files.

Here you will also create an original lead and footer.

Editing materials: 

In this step, you decide on the order of the materials sent. You can group them by catalogs, topics, media, and directories. Additionally, you can sort them in ascending or descending order of IMM indicators.

Then expand the list of collected publications and decide on the order in which the materials are presented within the selected Project. In addition, here you can edit the titles and topics of the collected materials.

Shipping

Before sending, check how your original Newsletter looks like and then send it to those interested.

If you do not want duplicate multiplication content to be included in the results, please contact your Account Manager. However, if you only want to shorten the form of presentation, take advantage of the possibility of grouping by topics, which greatly simplifies the analysis of monitoring. This feature will help you especially with large collections of publications or in a situation where you want to quickly identify the main thematic trends. Below you will find an example of how to group materials on the list and feed and how to disable domain groups in the Newsletter yourself.

Feed:

List:

Newsletter:

If you want to disable duplicate content in the sent Newsletters, you can do it yourself using additional options that are available at the stage of creating a personalized form.

Activate the grouping option by selecting it above the publication window. Once it is selected, you can expand thematic lists that contain thematically organized materials.

In addition, if you want to move or copy the selected materials, use the option to move or copy to a new folder in the Favourites section. With the newer version of the results list, you have the option to group materials by as many as 14 different categories. With these options, you can effectively avoid duplicating the content, shortening the form of presentation, while keeping the full picture on the Platform.

List:

Feed: